I have practiced law for over 20 years. During that time I have observed many lawyers whom I admired and many I did not. In light of this experience, I have given considerable thought to the qualities I would look for in an attorney were I to need to engage one.
What I have also come to realize and appreciate is how important this topic is for business people looking to find an attorney to assist them. The quality and competence of attorneys varies widely. However, because the law is so technical and legal training is so far removed from the experience of most people, the differences in the traits, habits and thinking that separate really good attorneys from the average and not-so-good ones are nearly impossible for a layperson to discern.
I have found this to be true, even where people have worked with a particular attorney for years. I can personally think of several situations where people were satisfied with the job their attorney was doing, even though their attorney was selling them out, interjecting himself into a situation without adding any value or making mistakes which had an immediate financial cost to them. The reason for this is that the clients either simply did not have the perspective to notice the difference or expect any better.
Given this, the perspective of an attorney on this issue can be quite valuable. With that in mind, this article contains some of the traits I as a a more experienced consumer of legal services would look for.
First and foremost, the attorney I chose would be someone I could trust. My attorney would earn that trust by demonstrating a commitment to me and my interests that would not be compromised by his or her own greed, ego or competitive instincts, or his or her desire to be liked or respected by me or members of the profession. In this regard, I would caution people not to choose an attorney based entirely his or her name recognition or visibility. Often the trait that has a lawyer seek the limelight is an unbounded ego. While this trait may seem initially appealing, the downside of it is often an inflexible working style or insensitive billing practices.
Second, the attorney would further demonstrate trustworthiness through his or her billing. His billing practices would be forthright and honest and would represent a fair reflection of the value delivered. Most importantly, I could give him or her a free rein and trust that he or she would operate in a manner that would be most cost-effective to me.
Third, he or she could stand his or her ground while advocating an unpopular course of action, but would also respect my right to make decisions for myself. He or she should also help me make good decisions on complicated matters by articulating clearly and simply both the relevant law as well as the practical and strategic consequences of various courses of action.
Fourth, a lawyer I would choose would have considerable experience in the kind of matter I would need him for. In general, I would not choose someone who did a wide variety of matters, particularly if those matters were not logically related in some fashion. The obvious advantage of having a depth of experience in a particular area is an immediate and intimate familiarity with the laws and issues in that area.
The less obvious advantage is that by working extensively in a particular area, a lawyer develops certain skills which are often uniquely necessary to operate effectively in that area. For example, my experience is generally in the area of business law. By operating in that area, I have developed skills in negotiation, conflict resolution, managing a complicated process (a closing), understanding financial statements and projections, and appreciating the relationship between financial risk and return. By contrast, an attorney who spent most of his or her time litigating who develop a very different set of skills, which would include the ability to persuade a third party (the judge), think strategically within the process of litigation and manage a caseload. A lawyer who has specialized to at least some degree in the kind of needs you have will have developed the skills necessary to be effective in that arena.
Fifth, he or she would define the quality of his or her work by results that are important to me, as defined by me, not by the internal standards of the profession. A little known fact about lawyers is the extent to which they are influenced by the opinions of other lawyers. This is only human. The effects of this influence could be as benign as a lawyer’s unwillingness to send out a less than perfect draft for the sake of time because it might reflect badly on him. On the other hand, it could be as harmful as a reluctance to press an important issue for a client, because the lawyer does not wish to appear unreasonable in the eyes of the opposing attorney. A good lawyer should always be aware of that tendency and guard against it.
Lawyers have acquired a bad reputation of late, perhaps deservedly so, and the services of a lawyer do not come cheaply. However, there are still lawyers who ascribe to the standards I would seek. If you can find one, they are well worth the fees that they charge.
Larry DeVries is the managing principal of DeVries and Associates. He specializes in assisting small and middle market businesses to structure, negotiate and document their important business matters and relationships. (If you have any comments or questions regarding this article, please feel free to contact the author author by calling at 312-948-8129 or visit his website at www.devries-lawfirm.com